Privacy Policy

NONPROFIT PINKPRINT™ Privacy Policy Effective Date: [Insert Date] Coach Crystal R. Durham and Nonprofit PinkPrint™ respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase the Nonprofit PinkPrint™ Replay, or communicate with us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information. By using this website or purchasing the Nonprofit PinkPrint™ Replay, you agree to the practices described in this Privacy Policy. 1. INFORMATION WE COLLECT When you visit our website, contact us, or purchase the Nonprofit PinkPrint™ Replay, we may collect information such as: Information You Provide This may include: First and last name Email address Phone number, if provided Billing information Account/login information Information submitted through contact forms Information you voluntarily provide when communicating with us Testimonials, reviews, or feedback you choose to submit We only request information that is reasonably necessary to provide our services, process purchases, communicate with you, and operate the website. 2. PAYMENT INFORMATION When you purchase the Nonprofit PinkPrint™ Replay, payments may be processed through a third-party payment processor such as Stripe. We do not intentionally store your complete credit card or debit card number on our website. Payment information is handled by the applicable payment processor according to its own privacy and security practices. You should review the payment processor's privacy policy for additional information about how your payment information is handled. 3. HOW WE USE YOUR INFORMATION We may use the information we collect to: Process your purchase Provide access to the Nonprofit PinkPrint™ Replay Create and manage your customer account Send purchase confirmations Send information related to your replay access Respond to customer service requests Provide technical support Communicate with you about your purchase Send important updates regarding the program Improve our website and customer experience Maintain website security Prevent fraud or unauthorized activity Comply with applicable legal requirements If you choose to receive marketing communications, we may also use your email address to send information about upcoming programs, coaching opportunities, events, resources, or other offers from Coach Crystal R. Durham. You may unsubscribe from marketing emails at any time. 4. INFORMATION ABOUT YOUR REPLAY ACCOUNT If you purchase the Nonprofit PinkPrint™ Replay, we may create an account or provide login credentials so you can access the private replay area. Your account may include information such as: Your name Email address Purchase information Replay access information Course/replay progress You are responsible for keeping your login information confidential. Please do not share your login credentials with another person. 5. COOKIES AND WEBSITE TECHNOLOGIES Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand how visitors use the website and improve its performance. These technologies may collect information such as: Browser type Device type Pages visited Time spent on the website General website activity Referring website General geographic information Cookies may also be used to help remember preferences, maintain website functionality, process purchases, and support marketing or analytics. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functions. 6. THIRD-PARTY SERVICES We may use trusted third-party service providers to help operate the website and deliver our services. These may include providers for: Payment processing Website hosting Email delivery Video hosting Customer account management Analytics Website security Marketing These third-party providers may have access to certain information only as reasonably necessary to provide their services. They may also have their own privacy policies and terms. We encourage you to review the privacy policies of third-party services you use. 7. HOW WE PROTECT YOUR INFORMATION We take reasonable steps to protect the personal information we collect. However, no website, online service, or electronic transmission can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security of information transmitted through the internet. 8. HOW LONG WE KEEP INFORMATION We may retain personal information for as long as reasonably necessary to: Provide services Maintain customer records Process and document purchases Provide replay access Communicate with customers Meet legal, accounting, tax, or business requirements Resolve disputes Enforce agreements When information is no longer reasonably needed, we may delete or securely dispose of it, subject to applicable legal requirements. 9. WHEN WE MAY SHARE INFORMATION We do not sell your personal information. We may share information with trusted service providers when reasonably necessary to operate our business, such as payment processors, website providers, email platforms, hosting providers, or technology providers. We may also disclose information when required to: Comply with applicable law Respond to a valid legal request Protect our rights or property Protect the safety of our customers or others Investigate suspected fraud or abuse Enforce our Terms & Conditions 10. MARKETING COMMUNICATIONS If you voluntarily provide your email address and choose to receive communications from us, we may send you emails about: Nonprofit PinkPrint™ Coaching programs Workshops Training Events Resources New offers Important customer updates You may unsubscribe from promotional emails by clicking the unsubscribe link included in the email. Please note that even if you unsubscribe from marketing communications, we may still send necessary transactional messages related to purchases, account access, security, or customer service. 11. YOUR PRIVACY RIGHTS Depending on where you live, you may have certain rights regarding your personal information. These may include the ability to: Request access to personal information we have about you Request correction of inaccurate information Request deletion of certain information Opt out of certain marketing communications Ask questions about how your information is used To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests. 12. CHILDREN'S PRIVACY The Nonprofit PinkPrint™ website and replay are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information. 13. LINKS TO OTHER WEBSITES Our website may contain links to third-party websites, social media platforms, payment providers, or other online services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information. 14. SOCIAL MEDIA If you interact with Coach Crystal R. Durham or Nonprofit PinkPrint™ through social media platforms, your interactions may be subject to the privacy policies and terms of those platforms. We do not control how those platforms collect or use information. 15. TESTIMONIALS AND VOLUNTARY CONTENT If you voluntarily submit a testimonial, review, photograph, video, or other content to Coach Crystal R. Durham or Nonprofit PinkPrint™, we may use that content for business or promotional purposes according to the permission you provide. We will not knowingly publish private personal information that you did not intend to make public. 16. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time as our business, website, technology, or legal requirements change. When changes are made, the updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy. 17. CONTACT US If you have questions about this Privacy Policy or how your information is handled, please contact: Coach Crystal R. Durham Nonprofit PinkPrint™ Email: [Insert Business Email] Website: [Insert Website] Business Address: [Insert Business Address, if required] YOUR PRIVACY MATTERS Coach Crystal R. Durham and Nonprofit PinkPrint™ believe in treating your information with care and respect. We collect information because we need it to serve you, process your purchase, provide access to your replay, communicate with you, and operate our business—not to sell your personal information. Thank you for trusting us with your information. Coach Crystal R. Durham Nonprofit PinkPrint